TERMS & CONDITIONS

 

Effective Date: January 16, 2019

Last Updated January 12, 2026

 

These Terms & Conditions (“Terms”) govern your access to and use of the Midwives Advantage website (the “Site”) and any related online services or features we provide through the Site.

 

By using the Site, you agree to these Terms. If you do not agree, do not use the Site.

 

 

1) WHO WE ARE / HOW TO CONTACT US

 

Midwives Advantage

San Antonio, Texas, USA

 

Email: info@midwivesadvantage.com

Mailing Address: 1141 N Loop 1604 E, #105187, San Antonio, TX 78232, USA

 

 

2) IMPORTANT NOTICE: NOT FOR EMERGENCIES

 

The Site is not designed for medical emergencies. If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

 

Do not use the Site, the contact form, Acuity Scheduling, or Basecamp for urgent or emergency communications.

 

 

3) MEDICAL INFORMATION DISCLAIMER (NO MEDICAL ADVICE)

 

The Site may include general information related to pregnancy, postpartum, wellness, and services we offer. This information is provided for informational purposes only.

 

The Site is not medical advice and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition, and never disregard professional medical advice because of something you have read on this Site.

 

Use of this Site does not create a provider–patient relationship. A provider–patient relationship is created only through an established clinical intake and mutual agreement to provide care (for example, after an appointment is scheduled and accepted, required paperwork is completed, and services are initiated).

 

 

4) ELIGIBILITY

 

You must be at least 18 years old (or the age of majority in your location) to use the Site on your own behalf. If you are using the Site on behalf of another person, you represent that you have authority to do so.

 

We do not knowingly collect personal information from children through the Site. Please do not submit information about a child through the Site unless requested as part of a care process and done through the appropriate channels.

 

 

5) PRIVACY + HEALTH INFORMATION

 

Your use of the Site is also subject to our Privacy Policy and, if applicable, our HIPAA Notice of Privacy Practices.

 

• Privacy Policy: [link to your Privacy Policy page]

• HIPAA Notice of Privacy Practices: [link to your NPP page]

 

Important: Do not send sensitive medical/health information through the website contact form. Website form submissions may be delivered to us by email, and email is not always a secure method of communication.

 

If we provide you access to Basecamp for communication or sharing information related to services, use Basecamp (or another method we specify) for sensitive information instead of the website contact form.

 

 

6) SCHEDULING (ACUITY)

 

We use a third-party scheduling platform (Acuity Scheduling) to allow you to request or book appointments. When you schedule through Acuity, you may be asked to provide certain information and to agree to additional terms and policies from Acuity and/or its provider.

 

We are not responsible for third-party platforms, including their availability, accessibility, privacy practices, or security practices. We encourage you to review the applicable third-party terms and privacy policies.

 

Scheduling Requests

Submitting a scheduling request does not guarantee availability. We reserve the right to accept, decline, cancel, or reschedule appointments as needed, including for operational, clinical, or safety reasons, as permitted by law.

 

 

7) CANCELLATION / RESCHEDULING (IF APPLICABLE)

 

Our cancellation/rescheduling policy is as follows:

• Cancellations or rescheduling requests must be made at least 2 hours/days before the appointment time.

• We ask that you provide as much notice as possible if you need to cancel or reschedule.

 

We may update this policy from time to time and will post the most current version on the Site or provide it during scheduling.

 

 

8) COMMUNICATIONS

 

If you contact us through the Site (for example, via the contact form) or by email/phone, you agree that we may respond to you electronically or by phone using the contact information you provide.

 

We do not send marketing emails or newsletters at this time. If that changes, we will update our policies and provide an opt-out method as required by law.

 

 

9) ACCEPTABLE USE

 

You agree not to use the Site in any way that:

• violates any applicable law or regulation;

• infringes the rights of others;

• is unlawful, harmful, abusive, harassing, threatening, or defamatory;

• attempts to gain unauthorized access to the Site, servers, or systems;

• introduces malware, viruses, or other harmful code;

• interferes with the proper operation or security of the Site; or

• scrapes, crawls, or uses automated methods to access the Site without our permission (except as allowed by applicable law).

 

We may suspend or block access to the Site for suspected violations of these Terms.

 

 

10) YOUR SUBMISSIONS (CONTACT FORM MESSAGES)

 

If you submit content through our contact form or otherwise send us information (a “Submission”), you understand that:

• you are responsible for what you submit; and

• you should not include sensitive health/medical information in the website contact form.

 

You grant us permission to use your Submission for the purpose of responding to you and providing our services. We will handle personal information in Submissions consistent with our Privacy Policy.

 

 

11) INTELLECTUAL PROPERTY

 

The Site and all content on the Site (including text, graphics, logos, photos, and layout) are owned by Midwives Advantage or our licensors and are protected by intellectual property laws.

 

You may view and use the Site for your personal, non-commercial use only. You may not copy, reproduce, distribute, modify, create derivative works, publicly display, or exploit any Site content without our prior written permission, except as permitted by law.

 

 

12) THIRD-PARTY LINKS AND SERVICES

 

The Site may contain links to third-party websites or services (including scheduling platforms and communications tools). We provide links for convenience only. We do not control and are not responsible for third-party content, policies, or practices.

 

Your use of third-party services is at your own risk and subject to those third parties’ terms and policies.

 

 

13) DISCLAIMER OF WARRANTIES

 

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

 

We do not warrant that the Site will be uninterrupted, error-free, or secure, or that any defects will be corrected.

 

 

14) LIMITATION OF LIABILITY

 

TO THE FULLEST EXTENT PERMITTED BY LAW, MIDWIVES ADVANTAGE AND ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE.

 

IN NO EVENT WILL OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SITE EXCEED $100 OR THE AMOUNT YOU PAID US (IF ANY) FOR ACCESS TO THE SITE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, WHICHEVER IS GREATER.

 

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

 

 

15) INDEMNIFICATION

 

You agree to indemnify and hold harmless Midwives Advantage and its owners, directors, officers, employees, contractors, and agents from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• your use of the Site;

• your violation of these Terms; or

• your violation of any rights of another.

 

 

16) CHANGES TO THE SITE OR TERMS

 

We may update the Site and these Terms at any time. When we make changes, we will update the “Last Updated” date above. Your continued use of the Site after changes are posted means you accept the updated Terms.

 

 

17) GOVERNING LAW / VENUE

 

These Terms are governed by the laws of the State of Texas, without regard to conflict of law rules.

 

Unless otherwise required by applicable law, any dispute arising from these Terms or your use of the Site will be brought in the state or federal courts located in Bexar County, Texas, and you consent to personal jurisdiction in those courts.

 

 

18) SEVERABILITY

 

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

 

 

19) ENTIRE AGREEMENT

 

These Terms, along with our Privacy Policy and (if applicable) our HIPAA Notice of Privacy Practices, make up the entire agreement between you and Midwives Advantage regarding your use of the Site.