No one enjoys complaining, even when their complaint is legitimate. It is our mission to conduct business in a satisfactory manner; yet, we realize sometimes we fall short.
By coming to us, you aren’t just helping yourself. Your suggestions play a role in everything we do, helping us to identify problems and prioritize our work. We turn your complaints into action to improve our services.
Every complaint we receive gives us insights into problems that people are experiencing and helps us to identify and prioritize problems for potential action. Please let us know how we can better serve you.
An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.